Privacy

Delete your FirstMiles account.

FirstMiles users can request deletion of their account and associated driving-log data from the app or by contacting support.

How to request deletion

Sign in to FirstMiles, open Settings, and choose the account deletion request option. If you no longer have access to the app, email questions@firstmiles.app from the email address on your FirstMiles account and include the subject line Account deletion request.

Data deleted

After confirming the request, FirstMiles deletes or de-identifies account profile data, driver profiles, supervised driving sessions, progress records, route or sync data associated with the account, and support records that are no longer needed.

Limited retention

Some limited records may be retained only when needed for legal, security, fraud-prevention, backup, billing, or operational reasons. Retained records are kept only for the period required for those purposes.